GRI Content Index

General Standard Disclosures

Strategy and Analysis
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-1	Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability	Letter of the Co-Chairmen of the Management board Making cultural change visible	Annual Review: Co-CEO’s Interview DB website: Code of Conduct	no
G4-2	Description of key impacts, risks, and opportunities	Making cultural change visible Environmental and social risk	CR Portal: Environmental and social risks CR Portal: Responsible business Annual Report 2014 on Form 20-F: Risk Factors, p. 11-34; Climate change, environmental and social issues p. 42 Financial Report: Risk Report	yes

Organizational Profile
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-3	Name of the organization		Deutsche Bank AG	no
G4-4	Primary brands, products, and services	Deutsche Bank’s businesses encompass a wide range of products and services in private and commercial banking, investment banking, transaction banking as well as in asset and wealth management. About Deutsche Bank	Financial Report: Deutsche Bank Group	yes
G4-5	Location of the organization’s headquarters		Frankfurt/Main, Germany	no
G4-6	Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.	71 countries worldwide Corporate Profile	Financial Report: Note 45 Country by country report	yes
G4-7	Nature of ownership and legal form		Deutsche Bank Aktiengesellschaft	no
G4-8	Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).		DB website: Global network Country by country report	no
G4-9	Scale of the organization: Total number of employees Total number of operations Net sales (for private sector organizations) or net revenues (for public sector organizations) Total capitalization broken down in terms of debt and equity (for private sector organizations) Quantity of products or services provided	Selected financial and non-financial figures	Country by country report	no
G4-10	a) Report the total number of employees by employment contract and gender. b) Report the total number of permanent employees by employment type and gender. c) Report the total workforce by employees and supervised workers and by gender. d) Report the total workforce by region and gender. e) Report whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors. f) Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).	Employees No significant variations in employment numbers	HR Report: Deutsche Bank Group’s key staff figure, p. 34-35 Deutsche Bank Group’s key staff figures/Embedded external workforce, p. 32 Further staff figures, p. 39-40	no	6
G4-11	Percentage of total employees covered by collective bargaining agreements		HR Report: Workforce by contract, p. 39 CR Portal: Labor rights	no	3
G4-12	Supply chain	To support sustainability, our supply chain initiative applies environmental, social and ethical criteria to the suppliers we do business with. We constantly strive to improve our supply chain management. At the moment we are reworking the Vendor's Code of Conduct.	CR Portal: Supply chain	no
G4-13	Significant changes during the reporting period regarding size, structure, ownership or supply chain	There has been no significant change regarding our supply chain. For changes in size, structure, ownership and acquisition see Annual Report.	Annual Review Financial Report: Note 1 Note 3 Note 10	yes
G4-14	Whether and how the precautionary approach or principle is addressed.	Deutsche Bank follows a precautionary approach to environmental and social risk management, striving to anticipate, mitigate and avoid environmental and social risks related to our financial services Environmental and social risk	CR Portal: International standards CR Portal: ES risk management	no	7
G4-15	Externally developed economic, environmental and social charters, principles, or other initiatives to which DB subscribes or endorses.	UN Global Compact World Bank’s ‘Putting a price on carbon’ campaign Green Bond Principles Banking Environment Initiative	CR Portal: International standards CR Portal: Memberships CR Portal: Green bonds UN Global Compact	no	8
G4-16	List memberships of associations (such as industry associations) and national or international advocacy organizations		CR Portal: Memberships	no

Identified Material Aspects and Boundaries
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-17	a) All entities included in the organization’s consolidated financial statements or equivalent documents. b) Any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report.		Financial Report: Note 39 Note 40 Country by country report	yes
G4-18	a) Process for defining the report content and the Aspect Boundaries. b) Explanation on how the organization has implemented the Reporting Principles for Defining Report Content.	Assessing materiality Increasing awareness and understanding Reporting standard GRI/UN Global Compact	CR Portal: Stakeholder dialogue CR Portal: Materiality	no
G4-19	All the material Aspects identified in the process for defining report content.	Assessing materiality Reporting standard GRI/UN Global Compact Material fields: Management of the legal and regulatory environment Risk Management Discipline Ethics & Conduct Client Relationship Management Products & Services Financial inclusion & Capacity building Technology and innovation Employment & Employability Reward Corporate Citizenship	CR Portal: Materiality	no
G4-20	For each material Aspect, report the Aspect Boundary within the organization	Assessing materiality	CR Portal: Materiality	no
G4-21	For each material Aspect, report the Aspect Boundary outside the organization	Assessing materiality	CR Portal: Materiality	no
G4-22	Effect of any restatements of information provided in previous reports, and the reasons for such restatements	Assessing materiality No significant changes.		no
G4-23	Significant changes from previous reporting periods in the Scope and Aspect Boundaries.	No significant changes in scope or boundary.		no

Stakeholder Engagement
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-24	List of stakeholder groups engaged	Assessing materiality Increasing awareness and understanding Reporting standard GRI/UN Global Compact	CR Portal: Stakeholder engagement CR Portal: Memberships CR Portal: Stakeholder dialogue CR Portal: Ratings	no	1
G4-25	Basis for identification and selection of stakeholders with whom to engage		CR Portal: Stakeholder engagement CR Portal: Memberships CR Portal: Stakeholder dialogue CR Portal: Ratings	no
G4-26	Approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.		CR Portal: Stakeholder engagement CR Portal: Memberships CR Portal: Stakeholder dialogue CR Portal: Ratings	no
G4-27	Key topics and concerns that have been raised through stakeholder engagement; how Deutsche Bank has responded to those key topics and concerns. Report the stakeholder groups that raised each of the key topics and concerns.	Respecting human rights Our positions on sensitive topics	CR Portal: Stakeholder dialogue CR Portal: Positions CR Portal: Agricultural commodities CR Portal: Agri forum CR Portal: Palm oil	no	1

Report Profile
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-28	Reporting period		1.1.2014 – 31.12.2014	no
G4-29	Previous report publication	20.03.2014		no
G4-30	Reporting cycle		Annual	no
G4-31	Contact point for questions regarding the report.	Contact		no
G4-32	a) The ‘in accordance’ option b) The GRI Content Index for the chosen option c) The reference to the External Assurance Report, if the report has been externally assured	Deutsche Bank is reporting ‘in accordance’ with GRI G4’s core option. Assessing materiality Reporting standard GRI/UN Global Compact Independent Assurance Statement	Independent assurance statement CR Portal: Materiality	no
G4-33	a) Policy and current practice with regard to seeking external assurance for the report. b) Scope and basis of any external assurance provided. c) Relationship between the organization and the assurance providers. d) Whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report	The Group Sustainability Officer and Deputy Head of Group Sustainability are engaged during the assurance process. The environmental data is externally assured. Selected eco-efficiency data	CR Portal: Eco-efficiency data CR Portal: ISO14001	no

Governance
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-34	DB’s governance structure including committees responsible for decision-making on economic, environmental and social impacts.	Corporate Responsibility Management Committee Group Reputational Risk Committee Responsible Banking Committee Environmental Steering Committee	Annual Review: Corporate Governance structure Financial Report: Corporate Governance Report CR Portal: Responsible governance CR Portal: Management CR Portal: ISO14001 CR Portal: Measuring DB website: Corporate governance HR Report: Group People Committee p. 8	yes
G4-51	a) Remuneration policies for the highest governance body and senior executives for the below types of remuneration: Fixed pay and variable pay: Performance-based pay Equity-based pay Bonuses Deferred or vested shares Sign-on bonuses or recruitment incentive payments Termination payments Clawbacks Retirement benefits, including the difference between benefit schemes and contribution rates for the highest governance body, senior executives, and all other employees b) Performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives		CR Portal: Compensation Financial Report/Compensation Report DB website: Board compensation	yes

Ethics and Integrity
General Standard Disclosure		Page/link	Link external	External assurance	UN GC
G4-56	Deutsche Bank’s values, principles, standards and norms of behavior	Our Values and Beliefs guide our behavior. They help us to conduct business with the utmost integrity, to create long-term value for our shareholders and to nurture the best talent. We maintain an unwavering focus on serving our clients effectively. At the same time, we work to constantly improve our processes and encourage accountability and entrepreneurial drive. How we see responsibility Values and beliefs	Annual Review: Culture/Living our shared values and beliefs CR Portal: Cultural change CR Portal: Compliance CR Portal: Anti-Money Laundering DB website: Code of conduct	no	1, 10
G4-57	Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines	Combating financial crime Fostering employee awareness Cultural Change Initiative Defining a clear process and responsibilities Increasing awareness and understanding	HR Report: Driving culture transformation, p. 11-13 CR Portal: Compliance CR Portal: Code of conduct	no	10
G4-58	Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines	Combating financial crime/Whistleblowing hotline Preventing money laundering and terrorist financing Acting against bribery and corruption Monitoring and assessing risk-related conduct	CR Portal: Cultural change CR Portal: Compliance CR Portal: Anti-Money Laundering	no	10

Specific Standard Disclosures

Economic
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Economic Performance
G4-DMA		Financial performance is one of Deutsche Bank’s material fields, it is covered in our Financial Report	Financial Report	yes
G4-EC1	Direct economic value generated and distributed	Selected financial and non-financial figures	Financial Report Country by country report	yes
G4-EC2	Financial implications and other risks and opportunities for the organization’s activities due to climate change	Making cultural change visible Carbon asset risk Business with companies/Financing the low-carbon economy	CDP Report 2013 Annual Report 2014 on Form 20-F: Risk Factors, p. 11-34; Climate change, environmental and social issues p. 42	no

Indirect Economic Impacts
G4-DMA		Impact investments/Enabling prosperous communities Corporate citizenship/ Tackling key social challenges	CR Portal: Microfinance CR Portal: Society CR Portal: Global impact tracking	no
G4-EC8	Significant indirect economic impacts, including the extent of impacts	Making banking accessible Impact investments/Enabling prosperous communities Financing renewable energy Promoting action to reduce carbon emissions Corporate citizenship/ Tackling key social challenges	CR Portal: Positions CR Portal: Alternative investments CR Portal: Microfinance CR Portal: Community development CR Portal: Global impact tracking	no

Social/Labor Practices and Decent Work
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Employment
G4-DMA			HR Report: HR priorities strongly support the Bank’s strategy, p. 6-10	no	3,4,5,6
G4-LA1	Total number and rates of new employee hires and employee turnover by age group, gender and region		HR Report: Number of external hires, p. 19 Hires by major job categories, p. 33 Voluntary staff turnover rate, p. 40 Voluntary staff turnover rate by region, p. 40	no
G4-LA2	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation		HR Report: Employee benefits, p. 23-25 CR Portal: Health and safety	no
G4-LA3	Return to work and retention rates after parental leave, by gender	In Germany, about 90% of employees return to work after parental leave. Balancing work and non-work commitments	HR Report: Return to work after parental leave, p. 24	no

Labor/Management Relations
G4-DMA			HR Report: HR priorities strongly support the Bank’s strategy, 6-10 Fostering strong leadership and talent management, 26-27	no
G4-LA4	Minimum notice periods regarding operational changes, including whether these are specified in collective bargaining agreements	According to par. 111, 112 of the German Labor Management Relations Act, the works council must be thoroughly and promptly informed of any company changes. The notice period is three months in normal practice. Partnering with employee and employer representatives	HR Report: Working closely with our social partners, p. 35	no

Occupational Health and Safety
G4-DMA			HR Report: HR priorities strongly support the Bank’s strategy, 6-10 Employee benefits, 23-25	no
G4-LA5	Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs		Financial Report: Employees HR Report: Employee benefits, 23	yes
G4-LA7	Workers with high incidence or high risk of diseases related to their occupation		HR Report: Employee benefits, p. 23-25	no

Training and Education
G4-DMA			HR Report: Training 28-29 Vocational training, 30	no
G4-LA9	Average hours of training per year per employee by gender, and by employee category	Training	HR Report: Promoting professional and personal development, p. 26-28	no
G4-LA10	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings		HR Report: Promoting professional and personal development, p. 28-30 Working closely with our social partners, p. 35	no

Diversity and Equal Opportunity
G4-DMA			HR Report: Making a real difference in diversity and inclusion, 16 CR Portal: Diversity DB website: Diversity	no
G4-LA12	Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity	Fostering a diverse and inclusive workplace	HR Report: Female staff, p. 35 Age groups, p. 18 Making a real difference in diversity and inclusion, p. 16-20 Increased ratio of women in management positions, p. 18	no

Social/Human Rights
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Investment
G4-DMA		Environmental and social (ES) considerations are an integral part of our business / client approval process and apply globally irrespective of exposure. One exception to this rule is issuance of guarantees where we apply a certain threshold. Our ES due diligence takes consideration of Human Rights including rights of indigenous people into account. All transaction that might have an impact on Human Rights including indigenous rights, are being reviewed. If there are instances of breaches appropriate mitigation measures will be agreed. The implementation is monitored internally and in the majority of cases by an independent 3rd party. Our current approach of managing ES risks incl. human rights issues does not allow for a detailed analysis of the number of investments that underwent human rights screening. In accordance with the ES Risk Framework, business divisions have the initial responsibility for identifying potential social risks but a specific human rights monitoring is not in place yet. In 2015 we are working on the improvement of the processes to allow for specific monitoring. Environmental and social risk, Protecting the Bank and society	CR Portal: Human rights	no
G4-HR1	Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening	Embedding the ES Risk Framework into Reputational Risk Management Expanding ES risk management Respecting human rights Our positions on sensitive topics/Human Rights	CR Portal: Human rights	no	1,2

Non-discrimination
G4-DMA		Environmental and social risk, Protecting the Bank and society	DB website: Code of Conduct CR Portal: Human rights	no
G4-HR3	Total number of incidents of discrimination and corrective actions taken	We have several instruments to prevent discrimination and to support affected employees. Fostering a diverse and inclusive workplace	HR Report: Making a real difference in diversity and inclusion, p. 16-20 DB website: Code of conduct CR Portal: Health	no

Social/Society
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Local Communities
G4-DMA		Oversight and controls		no
G4-SO1	Percentage of operations with implemented local community engagement, impact assessments, and development programs	Defining a clear process and responsibilities Impact investments/Enabling prosperous communities	CR Portal: Global Impact Tracking	no
G4-SO2	Operations with significant actual or potential negative impacts on local communities	Making cultural change visible Expanding ES risk management Business with companies/Financing the low-carbon economy	CR Portal: ES risk management CR Portal: Positions	no

Anti-corruption
G4-DMA		Combating financial crime		no	10
G4-SO3	Total number and percentage of operations assessed for risks related to corruption and the significant risks identified	Several instruments and processes to detect, analyze and prevent corruption are in place. Combating financial crime Expanding ES risk management		no	10
G4-SO4	Communication and training on anti-corruption policies and procedures	Deutsche Bank's policies related to corruption and other financial crimes are available on the Group intranet portal. There are regular training cycles for employees to increase awareness and improve knowledge for AFC aspects. Updates and changes in policies are communicated through the intranet and emails to target groups. Training employees to improve defenses	CR Portal: Anti-Money Laundering DB website: Code of conduct	no	10

Anti-competitive Behavior
G4-DMA			Financial Report: Note 29 Note 30 Note 31 Note 32
G4-SO7	Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes		Financial Report: Note 29 Note 30 Note 31 Note 32	yes

Compliance
G4-DMA			Financial Report: Note 29 Note 30 Note 31 Note 32	yes
G4-SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations		Financial Report: Note 29 Note 30 Note 31 Note 32 Annual Report 2014 on Form 20-F: p. 25-26	yes

Social/Product responsibility
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Product and Service Labeling
G4-DMA		Client centricity/Putting clients first Private and business clients/Creating customer value Managing assets for clients/Strengthening ESG investment	CR Portal: Advisory practice	no	8,9
G4-PR3	Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements	Raising capital to benefit the environment FairShare™ Product Code and Product Principles UN Global Compact	CR Portal: Advisory practice	no
G4-PR5	Results of surveys measuring customer satisfaction	Client centricity is one of Deutsche Bank’s values Researching customer satisfaction	Annual Review: Strategy Focusing on client needs	no

Marketing Communications
G4-DMA		Client centricity/Putting clients first Private and business clients/Creating customer value Managing assets for clients/Strengthening ESG investment	CR Portal: Advisory practice	no	8,9
G4-PR6	Sale of banned or disputed products	Implementing economic sanctions and embargoes Our positions on sensitive topics Product Code and Product Principles	CR Portal: Positions CR Portal: Responsible governance CR Portal: Agri forum	no

Customer Privacy
G4-DMA		Client centricity/Putting clients first Private and business clients/Creating customer value	CR Portal: Advisory practice	no	8,9
G4-PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data	Due to the sensitive nature of this information, it is not reported publicly. Handling complaints Protecting consumers		no

Compliance
G4-DMA			Financial Report: Risk Report	yes
G4-PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services		Financial Report: Note 29 Note 30 Note 31 Note 32 Annual Report 2014 on Form 20-F: p. 25-26	yes

Financial Services Sector Disclosures
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Product Portfolio
G4-DMA (G4-FS1)	Policies with specific environmental and social components applied to business lines	Environmental and Social Risk Framework that is part of the RRMP Policy > Defining a clear process and responsibilities Credit and Reputational Risk Directives No 1-5. > Effective governance of risk management Sustainability Principles ES risk case study: Coal-fired power plant	CR Portal: Environmental and social risks CR Portal: ES risk management CR Portal: Positions	no
G4-DMA (G4-FS2)	Procedures for assessing and screening environmental and social risks in business lines	Effective governance of risk management Defining a clear process and responsibilities Expanding ES risk management	CR Portal: Environmental and social risks CR Portal: ES risk management	no
G4-DMA (G4-FS3)	Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions	Effective governance of risk management Defining a clear process and responsibilities Expanding ES risk management Engaging with our clients on ES issues	CR Portal: Environmental and social risks CR Portal: ES risk management	no
G4-DMA (G4-FS4)	Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines	Expanding ES risk management Providing state-of-the-art ESG solutions Strengthening our research with a new ESG engine Innovating to create new products	CR Portal: Environmental and social risks CR Portal: ES risk management CR Portal: Sustainable asset management	no
G4-FS7	Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose	Creating value for clients Selected financial and non-financial figures		no
G4-FS8	Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose	Financing the low carbon economy	Annual Report: Corporate Responsibility	no

Audit
G4-DMA			CR Portal: Measuring CR Portal: ISO14001	no

Active Ownership
G4-DMA		Exercizing responsible ownership
G4-FS10	Percentage and number of companies held in the institution’s portfolio with which the reporting organization has interacted on environmental or social issues	Since the report of such an information could be either interpreted as positive or negative, we do not report this.		no
G4-FS11	Percentage of assets subject to positive and negative environmental or social screening	Managing assets for clients		no

Local Communities
G4-DMA		Making banking accessible Financial inclusion	CR Portal: Financial literacy initiative	no
G4-FS14	Initiatives to improve access to financial services for disadvantaged people	Making banking accessible Financial inclusion	CR Portal: Financial literacy initiative	no

Additional information reported
DMA and Indicators		Page/link	Link external	External assurance	UN GC

Environment
G4-E1-E8, E14-E18, E19-23&27		As a financial service provider, Deutsche Bank considers environmental risks and opportunities in its core business. We are committed to tackling climate change and aim to minimize the impacts of our operation on the environment. We keep our business operations carbon neutral. Environmental data	CR Portal: Eco-efficiency data CR Portal: Climate strategy CR Portal: Carbon neutrality CR Portal: ISO14001 CR Portal: Environmental and social risks CR Portal: ES risk management	yes	7,8,9

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GRI Content Index